Shipping and Warranty FAQ
Shipping FAQ
- BOSSBUCK PC LLC ships to all States and Territories in the USA including all 50 U.S. States, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
- All pre-built BOSSBUCK PCs come fully assembled, stress tested, and double boxed to ensure safe transit to our beloved customers.
- Shipment tracking is included and a signature is required for delivery.
- All pre-built BOSSBUCK PCs come with shipping insurance for the full cost of the PC. In the event of damage during shipment we will require the customer's cooperation to complete an insurance claim to cover any damages.
- Most orders ship from BOSSBUCK PC within 10 business days.
Warranty FAQ
- All of our LEGENDARY pre-built BOSSBUCK PCs come with a 7-day money back guarantee. If you aren't 100% satisfied with our product you may return the product in it's original condition with all original accessories back to BOSSBUCK PC LLC and we'll refund you the full purchase amount minus any shipping fees and any transaction fees.
- For assistance with returns: email support@bossbuckpc.com
- If an order is placed by mistake and immediately needs refunded, the customer will be refunded the full amount of their purchase minus any transaction fees incurred by BOSSBUCK PC LLC for the purchase.
- BOSSBUCK PC LCC provides limited warranty and support for all of our PCs for 1 year from the purchase date of the PC. This limited warranty only includes defective hardware and software RMA support for manufactures defects to the original hardware and software included with the PC.
- For customers located in the lower 48 States in the USA:
- BOSSBUCK PC LLC will cover the cost of shipping the damaged PC to BOSSBUCK PC LCC headquarters, diagnosing defective components, working with the manufacturers to receive RMA component(s) for defective component(s), replacing damaged component(s) with component(s) received from RMA, and the cost of shipping the fixed product back to the customer.
- BOSSBUCK PC LLC will cover the cost of shipping the damaged PC to BOSSBUCK PC LCC headquarters, diagnosing defective components, working with the manufacturers to receive RMA component(s) for defective component(s), replacing damaged component(s) with component(s) received from RMA, and the cost of shipping the fixed product back to the customer.
- For customers located in other US States and Territories including: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific-
- BOSSBUCK PC LLC will cover the cost of diagnosing defective components, working with the manufacturers to receive RMA component(s) for defective component(s), and replacing damaged component(s) with component(s) received from RMA.
- The customer will pay for the cost of shipping the damaged PC from the customer's location to BOSSBUCK PC LLC headquarters.
- The customer will also pay for the cost of shipping the fixed PC back from BOSSBUCK PC LLC headquarters to the customer's location.
- BOSSBUCK PC LLC will cover the cost of diagnosing defective components, working with the manufacturers to receive RMA component(s) for defective component(s), and replacing damaged component(s) with component(s) received from RMA.
- For warranty and support: email support@bossbuckpc.com or call 1-618-539-2165
- For full details on our full return and warranty policy follow the link below.